Free delivery & installation countrywide · Pay on delivery (Cash on Delivery) · 7-day hassle free returns

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What our customers say

In their own words — from our showrooms and online.

“The delivery was on time and the team's positive attitude and willingness to go the extra mile is greatly appreciated. We couldn't get the product to fit in the room, so the team took the door off the hinges, fitted the product and restored the doorframe. I am a satisfied customer. Thank you for going above and beyond!”
MN Mary Nakato Kampala Road Branch · December 2024
“I have always shopped here since 1994 when I got my first cooker and fridge. The prices are fair and the after-sales service has been consistently reliable.”
SO Samuel Okello Acacia Mall
“I have bought all my electronics from the Ntinda branch. Every time I get a different sales person but the service standard never drops. Highly recommended.”
LN Lydia Namanda Ntinda Branch
“Leah gave me a smooth experience in buying a 415L fridge. She was hands-on from selection to delivery and followed up to make sure it was working well.”
GK Grace Kemigisa Online Order
“Ordered a washing machine on Friday and it was installed by Saturday morning. The team even explained the programmes to my housegirl. Excellent.”
PM Peter Mugisha Entebbe Road

Frequently asked questions

Everything you need to know before you buy

All FAQs
Do you deliver countrywide?

Yes. We deliver across Uganda. Kampala and surrounding areas are usually same-day or next-day; major towns take 1 - 2 working days and other districts 2 - 4 working days.

Is delivery really free?

Delivery and standard installation are free on orders above USh 150,000. For very remote locations a small logistics fee may apply and we will always confirm before dispatch.

What payment methods do you accept?

We currently accept Cash on Delivery (cash or Mobile Money — MTN MoMo / Airtel Money — on arrival) and card payments on delivery. You inspect the product before you pay.

Can I return a product?

Yes — most products can be returned within 7 days in their original packaging and condition. Hygiene products and custom orders are excluded.

Is the warranty valid in Uganda?

Yes. All products carry a manufacturer warranty that is honoured locally. Register your product on our warranty page to make any future claim faster.

Can I track my order?

Yes. Use the Track my Delivery page with your order number and the phone number you used at checkout to see the live status.

Free delivery & installation On qualifying orders countrywide
Genuine products 100% authentic with 1 year warranty
Pay on delivery Cash, Mobile Money or card at your door
7-day easy returns Shop with confidence, hassle free